Dynamics CRM best practice

 

Comparing user satisfaction between Microsoft Dynamics CRM and Salesforce.Com. Taken from the Micrososft Dynamics CRM UK blog. Great ammunition for comparing the two applications.

 

 

Optimising and Maintaining Microsoft Dynamics CRM 4 - indispensable

 

http://www.microsoft.com/downloads/details.aspx?FamilyID=ba826cee-eddf-4d6e-842d-27fd654ed893&displayLang=en 

 

CRM As A Solution Development Framework Whitepaper CRM As A Solution Development Framework Whitepaper. Taken from the Micrososft Dynamics CRM UK blog.